Shipping Policy

Thank you for visiting and shopping at Nokojo. Following are the terms and conditions that constitute our Shipping Policy.

We are currently only shipping to the contiguous 48 United States.

Shipment processing time

Generally, shipments are in transit for 7 – 15 days (Monday to Friday) 

The order cut-off time will be 05:00 PM Eastern Standard Time (New York).

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Order handling time is 1-3 business days (Monday to Friday). *Due to the impact of COVID-19 on our warehouse and shipping operations, order process and shipping time may be delayed up to an additional 14 business days.

Shipping rates & delivery estimates

Free shipping for all orders.

Shipment method Estimated delivery time Shipment cost
Standard Shipping 7-15 business days Free

Logistics: FedEx, UPS, USPS

NOTE: If you don’t receive our Customer Service team’s response for an extended period of time (24 hours on weekdays, 48 hours on weekends), please check your Contact email’s Spam folder. Our emails may have been filtered incorrectly by your email server/provider.

  • Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
  • Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. 
  • Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
  • Please fill in your address in all details, otherwise, the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.IF YOU HAVE ANY QUESTIONS ABOUT OUR SHIPPING PLEASE CONTACT US:
    • By email: [email protected]
    • By visiting this page on our website:
    • By mail: 265 Solana Rd SW, Deming, NM 88030-5721, United States