Thank You for Your Support
At Nokojo, we truly appreciate your support and trust in our products. We are committed to ensuring that your order is delivered promptly and securely.
Order Cut-Off Time
Please note that our order cut-off time is 5:00 PM (GMT-06:00) Central Standard Time. Orders placed after this time will be processed on the next business day.
Processing Time
All orders are processed within 1-3 business days (Monday-Friday). During peak seasons or holidays, processing times may be extended, but we will keep you informed of any delays.
Note: For customized apparel products, after you placed your order, we do printing, cutting and then sewing to ensure the design is perfect. so please allow us 5-10 days to get our tasks done then we will ship and update you a tracking number.
Shipping Time
Once your order has been processed, shipping will take approximately 7-15 business days (Monday-Friday). Please note that this time frame is an estimate and can vary depending on your location and the carrier’s delivery schedule.
Dynamic Shipping Carriers
We work with a variety of dynamic carriers to ensure the fastest and most reliable delivery of your order. The carrier for your order will be selected randomly based on availability and efficiency.
Tracking Your Order
After your order has been shipped, you will receive an email with your tracking number. This will allow you to monitor your package’s journey from our warehouse to your doorstep.
When you order 2 or more products, sometimes they will come in different parts, due to the lacking of products in our store. But we promise your purchases will reach to you without any lost. If you need some clarifications please let us know at [email protected] and we’ll be happy to help.
Contact Us
If you have any questions or concerns about your order or our shipping policy, please do not hesitate to contact us at :
- Email: [email protected]
We are here to assist you and ensure a smooth shopping experience.